Interviewed by Prontopro, ICT, training and new challenges
We talked about my work as Cloud and Linux consulting, of the commitment to IT training courses and current challenges in ICT
Remote support services
Today they are a fundamental part of working in the ICT field, making it possible to reach the customer in real time
This facilitates the analysis of problems and many times avoids intervention at the customer's premises
- What are the advantages and disadvantages that remote customer support offers
- What are the most widely used software for various types of support
Training
What tools can be used to do free training in companies for individuals and how to get them
Current Challenges in the ICT World
We also talked about what are the most important challenges and opportunities facing the world of information technology
Surely they are many but they are also great opportunities for those who can be prepared to deal with them
The support for development teams, with the figure of the DevOps, which is becoming increasingly useful in software development contexts.
The Continuous Integration (C.I.) and the Continuous Delivery (C.D.) that we offer on Linux systems, allow you to have the process create, testing and publishing online in a controlled manner and with lower costs than previous development paradigms
The cloud is definitely one of the best approaches, it offers great opportunities for service improvement but also greater complexity and the need to change the way you think about services
- Reduced initial and maintenance costs, thanks to Infrastructure as a Service (IaaS)
- Guarantees of stability and efficiency can be offered that were once unthinkable or extremely complex to implement
- Software as a Service (SaaS) and Platform as a Service (PaaS) components dramatically reduce integration time
- Small small and medium-sized businesses can access technology that was only dedicated to large enterprises with the ability to dedicate significant budgets for these projects
This evolution allows us to deliver hosting with high reliability and scalable infrastructure at low cost, opening new markets to clients
You can find the full version on the Prontopro blog
